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Rachel Jansen

Sage 300: New integration available for Sage CRM 2019 R2

Posted By

A new integration is available for Sage 300 and Sage CRM that fixes the issue where some fields that were previously synced stopped being synced. In this new integration, most of the information on the Company Summary page in Sage CRM is now synchronized with Sage 300.

Important information

This integration is compatible with Sage 300 2020 and Sage CRM 2019 R2. For more information on compatibility for supported versions, see the Sage 300 and Sage CRM Integration Compatibility Chart.

Download and install

To download and install the integration, contact your Sage business partner or follow the steps in the Knowledgebase article below.

Download for Sage CRM 2019 R2 integration with Sage 300 2020

Need help?

Visit the Sage City Customer Resources page at www.SageCity.com/Resources for additional options, including links to Sage Knowledgebase, Sage City and Sage University, as well as Live Chat and Online Case submission.

Parents

  • Rachel, FYI, also released was a similar update for bi-integration between Sage 300 v2019 and Sage CRM 2019 R2 to fix this issue in that version as well. See KB100934 out Oct

  • in reply to wbooth

    Hi @wbooth - Yes, you are correct that it is the same update published in early October. We received feedback and agreed that the update should be announced to a wider audience. The multiple KBs was an oversight on my part, but they should have the same information. I appreciate your feedback! Thanks, Rachel

Reply
  • in reply to wbooth

    Hi @wbooth - Yes, you are correct that it is the same update published in early October. We received feedback and agreed that the update should be announced to a wider audience. The multiple KBs was an oversight on my part, but they should have the same information. I appreciate your feedback! Thanks, Rachel

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