Sage 100

Hello, We recently upgraded from Sage 100 2018 to Sage 100 2023 (March 15th to be exact). At this time, we also opted to move away from using virtual machines (VMs) in favor of using a master VDI image machine that can then push out to a VDI pool of…

We started randomly getting these on our Sage server: This probably started in the past 2 or 3 weeks. We are way under on our used licenses, using 20 with a total of 35 available. We are on Sage 100 Advanced.PVX 2023 (7.20.1.0) 32-bit and we are running…

We are getting multiple occurrences of this error (multiple lines and multiple processes) on Windows 11 machines (like the Windows 10 posted linked below). I have research a lot of things but this keeps happening. Any assistance or ideas? Did the…

This is a long read, but I am frustrated by the approach of the IT staff so I am trying to figure out if I am wrong, or I need to fight the battle and push for compliance. 1. Install of Sage 100c Advanced 2022.03 in 32 bit mode. 2. Server 2019 3…

Error #47 Substring reference out of string Possible Reasons: • Substring does not exist in string variable. • Substring exceeds the capacity of the variable. How can we fix this in Mas90 3.06 running on WIndows? When I go to print the A/R Cash…

We have Sage 100 Enterprise at the company I support. Performance directly on the host server is lightning fast, but on client PCs over the network it is painfully slow, especially when printing to paperless and opening Adobe Reader. I have followed every…

Sage 100 2021.5 running on a Hyper V Server 2019 instance, 8cores and 24gigs of RAM. The server presently serves no other funcdtions other than some very light IIS tasks. CPU and RAM usage is minimal throughout the day. Sage is connected to SQL Server…

Anyone ever seen this? Only happening for one user after an upgrade from v2020 to v2022 Advanced.

I have 2 users experiencing an odd issue. Occasionally when they login to Sage 100 2022 the system date at the bottom of the screen shows a date from 2015. They log out then cannot get logged back in so they reboot and sometimes that fixes the date issue…

I would like to find out who Sage100 users are partnering for support and if you are satisfied with them. we are currently with Net@work and have been frustrated. I would appreciate any feedback.

I was also told they couldn't print or preview an Inventory register, but I never saw that one. After much troubleshooting we finally isolated it to Windows Defender, and needed to set up an exclusion to the MAS90 directory - problem solved. Sage 100c…

When launching an attachment that has a .docx extension from our customer memo screen, we receive a "Sage 100 has stopped working" message. This issue is happening on all our windows 10 machines that have office 2016 and above. We have tried uninstalling…

The account the service is using has the correct password. We have to manually start the service after a reboot. The service is set to Automatic. Sage 100 2021 Advanced PU1. Any ideas on how to fix this problem?

Every time I use Link Maintenance to relink paperless office files, this utility is super slow. There has to be a better way to relink thousands of PDFs. I have also tried the "move" button in the paperless office viewers. It is also very slow. This…

Hello everyone, We are running into an issue where at random 2-3 users a day are not able to login to SAGE. They enter their passwords and the screen flashes and the closes. I've noticed that the module date is somewhere in 2015 when I catch a glimpse…

Hello, We are getting this error on one user's computer whenever they try to receive goods, and it pops up sporadically whenever they close out of other modules. I cannot find anything for this error, the similar error that is posted about frequently…

So my team and I find ourselves faced with a recurring issue that has so far escaped our attempt to defeat it. Environment is domain network, Windows Server 2016 (hyper V) Windows 10 workstations. Up do date with MS updates. Webroot with roper configuration…

Hi, I've been getting multiple complaints regarding a "No servers available" error when users attempt to start Sage 100 2020 After doing a little research, I found that it's due to the sota.ini file becoming blank for seemingly no reason. I've already…

Setting up my testing environment (test => prod) and performance is unberably slow. Typing in an item code in inquiry has a multiple-second delay between key presses and seeing letters. Search-while-typing is enabled, as it is in in my live 2018 installation…

We are trying to test some modules without affecting our server installation, so we installed Sage 100 on a computer running windows 10 pro. Everything appears to have installed correctly, but things are running super slowly. I've looked through the usual…

We have a client that noticed that the size of the direct deposit stub files increased from ~4kb in Legacy to ~46kb in Framework. They have over 200 employees so this is adding a significant amount of time to the direct deposit stub creation and emailing…

Our users are getting new laptops on windows 10 and we are now experiencing this error. The issue is intermittent but seems to happen after periods of inactivity. Also, it seems to affect some users more routinely than others (one person gets it once…

Hello, I'm not familiar with MAS90 but my company is very small and working on an old version of MAS90 for Windows. Is there a way to remote access from a laptop at home? A previous employee was able to dial in several years ago, but we don't use dial…

We've been upgrading all our Windows 7 Pro pc's to Windows 10. Windows 10 has serious lag when working in Sage compared to Windows 7 Pro. Any known issues with Windows 10 Regards

This error also happens in Item Inquiry. Any help is greatly appreciated. Sage 100 2020 Advanced