• Crystal error when running reports

    Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other…
  • Why are the C:\ProgramData\Sage Software\Cache\MAS 200\Reports folders created on a multi user RDS Sage client environment?

    Does anyone know if the creation of these cached reports is dependent on the configuration of the RDS server itself, or is there programming within the application that defaults to this location? The reason I'm asking is because I'm upgrading a client…
  • Sage 100 2022 Premium Crystal Reports Database Login Failed. Unable to connect: Incorrect log on parameters

    Hello I'm upgrading from 2018 Advance to 2022 Premium. When on the server we can run canned reports within Sage 2022 without error. When we try and run reports from a client 2022 workstation we get "The database login failed. Error in File GL_ChartofAccountxxx…
  • Need Duplex Printing Invoices Off

    We are using Sage via Remote Desktop from a Mac. All of a sudden our invoices started printing front and back. How do we stop this? We can't make any changes do to User Restrictions.
  • Extreme delay updating Daily Sales Order Journal after upgrade to Sage 100 Premium 2022

    Dramatic slow down on the update process, compared to prior Sage 2018 Premium version. The processing Sales History work file status bar takes up to 10 minutes to finish. Has anyone else come across this issue? Were you able to resolve it?
  • Set Up 1099 Boxes Based On an Existing Year

    I know the below are instrcutions to create 1099 boxes based on an existing year. However, I accidentally clicked "No" in step 4 when I tried to setup Year 2022 and 2023. And I'm not getting the prompts again. How do I setup 1099 boxes now? Is there…
  • Error in definition of screen item: DMAIN 1321/ Error 65 Windows element does not exist or already exists pr_payrolltaxupdatereport_ui.pvc

    I have had this occur with 2 clients in the past week. Both are on Sage 100 2022.3 with Payroll 2.23.0. They download & install the latest Tax Table update. The error occurs when the select to print the Tax Table Update Report. There is a Sage KB on this…
  • MAS200 Reports - report not found

    Does anyone have advice on how to handle the file not found error, where the rpt file mentioned in the error is located in the C:\ProgramData\Sage Software\Cache\MAS 200\Reports folder? I did a go live last night and users are seeing this error when…
  • stapling forms

    Hi All, I have a client that wants to print Work Order Travelers and have the printer staple each traveler together. I know that "normal" printing will not do this and work require that each one be printed as a separate job. But I am wondering if turning…
  • Printer not activated Sage 2022 - Normal fix not working

    Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…
  • Summit Hosting Slow Printing

    Hello, I have 2 clients using Summit Hosting and printing to paperless for journals registers, emailing etc. It's painfully slow to get through an update. Has anyone else experience this?
  • Database vendor code: 17 appears when previewing or printing reports from Citrix Server. Same report on application server works just fine

    I'm upgrading from 2015 SQL to 2020 PU3 SQL. The migration and conversion has been successful, but I can't go live tomorrow, unless I resolve their printing problem on their Citrix Server. That's where all users connect and work. I started the go…
  • Data Dictionary Listing

    In the latest versions of Sage 100, how do I print a data dictionary listing?
  • Print Jobs cause Sage to Freeze and Svr Reboot Required Multiple Times/Day

    Looking for suggestions on how to fix ongoing issue. (Sage 100 Advanced v2020) Have a situation where company repeatedly has to reboot server due to Sage print jobs causing the system to freeze up. This was happening a couple of months ago and it seemed…
  • Windows 10/11 ARM processor and pdf converter

    Hope a community member can help here. I have a few machines that are running the ARM version of windows 11. The sage pdf converter for paperless office does not include a arm version of the driver. I have reached out to both sage and amyuni (the…
  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…
  • Deferred Printing only option

    The Sage server was migrated from one domain to another domain and now when users try to print from the RDS server, they don't see the list of printers, just "deferred". When users print locally or if we try to print from our Sage server, everything is…
  • Sage 100 PM WT Traveler Crystal Report - Steps Repeat

    Hi, Hoping someone knows how to get the details sections of a crystal report to not repeat the same values as I can not have step instructions and signoff information repeat I moved things around in the PM WT Traveler report that came with the install…
  • Cannot open attachments in memo fields

    Currently unable to open attachments. When I try nothing happens. This is happening for file types. File path look to be correct. I have uninstalled and reinstalled Sage. This is happening on Sage 100 2019 premium.
  • Sage100 Production Management Crystal Report for Work Ticket Traveler

    I am looking to add the Routing (now Template) description to my printed Work Ticket Traveler. I want it to appear in a header section of the crystal report. The routing description is now step 000000 of the route instead of its own field. How do I get…
  • Basic Authentication with SMTP - any workarounds for Sage100 v2018 users?

    Has anyone found a workaround for the Microsoft and Google authentication changes? We have Sage 100 v2018 and it looks like we will be forced to upgrade.
  • Sage - Aatrix Demo mode - unable to activate

    Is this why we cannot use Aatrix today. All was just fine yesterday and our payroll contract is valid until 12/31/2022. Does anyone have any information to share?
  • Sage 100 Premium error, login failed for user MAS_User when printing any report

    Just did a fresh install of Sage 100 2021 Premium. When printing any report, getting error 15 SY_REPORTCOMMON.PVC 1877. O/S Error 28000 [Microsoft][SQL Server Native Client 11.0] Login failed for user "MAS_User". Verified the password is correct for MAS_User…
  • Sage 2021 PU2, PR 2.21.3 Upgrade - Have to re-add Payroll Custom Reports with PII Wrk table from 2018/2019?

    Howdy - I have had 3 separate upgrades where the client is upgrading from 2018/2019 with fairly recent Payroll updates (2.21.1 and greater) to Sage 2021 PU2 with PR 2.21.3, and after data conversion, if they have any Payroll custom reports from the previous…
  • pdf not created correctly

    We have one workstation where we get this message on some companies but not on all companies, some companies work fine. Any ideas?