Sage PDF Converter error....new 4.3 install

We have a new install of 4.3 and are unsable to use the Paperless Office function due to an error with the Sage PDF Convertor. We are getting the "Printer not activated, error code -20" when we right click then "Printing Preferences" in control panel.

 

The preferences window appears reading "Amyuni PDF Converter Version 3.01a" and below reads "Licensed to Sage Software Inc.".

 

If I click on the "..." the fields for "Licensed to" and "Activation Code" are blank. Should we have recieved a code with the install?

 

Thanks for the help