Error opening this document. This file is already open or in use by another application

Paperless issue - Windows 7 64-bit, MAS 90 4.5.2.0.  WKSETUP was installed by "Run as Administrator".  At first, printing registers hung until I changed the port on the Sage PDF Converter to "Sage". Now, the message when trying to send a journal to PL is "There was an error opening this document.  This file is already open or in use by another application".  The workstation has Adobe Distiller X and Acrobat X Standard.  Before I sink much time into additional uninstall/reinstall operations, does anyone know if having either of these apps could be the source of the problem?

  • This might be caused by the previously crashed .pdf generation.  Check the Paperless folder on the network and delete any unneeded related files, and then remove the respective records from the applicable Paperless Viewer in MAS.  Or you could always just try generating another .pdf that creates a different filename than the previously generated one (e.g., delete the existing data and re-enter new data entry).