I am trying to import our Web Sales orders with Credit Card Pre-Auth and getting this error. Anyone know what this error means?
It looks like you're trying to import a credit card GUID that's not on file already.
not importing a GUID, just an Uthorization number and Transaction ID. Never tried cc before just orders. We got a new website so wanted to try and do the capture in Sage instead of having to login to auth.net.
Anyone have any other suggestions?
If using a CC enabled Payment Type, with an active Paya merchant account (or 3rd party processor) you'll have problems unless done properly through their services.
We are no longer using Paya(SPS) and are using Century Business solutions. Has anyone tried importing orders with PreAuth's using them?
Did you find a solutions for this? We too would like to use VI to import orders but are getting stumped with how to import cc# (not preauthed) so we could do all processing within Sage 100 using CBS not Paya. Any suggestions you may have would be helpful.
We do use Paya but when we import cards on orders we use BOI (Business Objects Interface). We import them as "Deposit" type with the deposit amount of 0.00. Once someone goes into the order and makes sure everything is good, they then manually pre-auth the card.
Not sure how CBS works but maybe you could use the Deposit 0.00 method too?
This is not the same as I am trying to do, since I just want to bring in the PreAuth and not the actual cc number. I'm not sure where it is possible to import a CC# from unless you have a PCI compliant environment.
*Community Hub is the new name for Sage City