• Reverse tax on a sales order invoice

    We created an invoice through sales order and charged tax. The customer just sent us a payment along with a sales exemption form. Now I need to reverse the sales tax on the invoice. How do I do this?
  • Invoice Register Error

    Hello I am using VI to import invoices into invoce date entry. The import works fine-but when I hit print in order to post, it prints and then runs into an error. The error logs only lists the invoice numbers as the error. I dont know what the system…
  • One customer, Multiple sales orders, Multiple Shipping address, is it possible to put it on one invoice?

    I know you can put multiple sales orders on one invoice for a customer but from what I can tell, if they have multiple shipping addresses, you cannot combine them on one invoice?
  • National Accounts: Can multiple child companies be billed under the parent?

    I understand how to associate the customers to the national accounts but when I try to invoice, I can only select sales orders that are under the same customer. I want to select multiple customer orders and place them on one invoice to the national company…
  • How do you add a due date on invoices?

    When pulling the information in Accounts Receivable - Invoice Data Entry, I'm able to put in the terms under 'Terms Code' and it automatically generates a due date in the box above it. But when invoices are printed, the due date is nowhere to be found…