• Paya Settlement

    Paya did not appear to settle for us last night. We've never seen this issue before. Did this occur for anyone else?
  • Sage 100 Advanced v2022.3 - Can't Delete Customer Due to Cash Receipts History

    Before I play the upgrade game, I figured I'd see if anyone has run across this issue: At least one AR customer - with no open balance - we run the Delete utility and it appears to delete all detail records except the customer is still in AR. The log…
  • AP Prepayment for Payment Service provider

    Hello everyone, I have a problem resolving the following scenario: We have a Service Provider who pays lumper fees for us. We have to prepay an amount X let's say 2,000 USD and the service provider will pay the lumper fees until this amount is almost…
  • Sage 100 Advanced ERP 2013 (Version 5.00.4.0) – Closing Prior Periods

    My company is operating on Sage 100 v. 5.00.4 and appears to have not closed periods in any modules for several years (both via word of mouth and staff members’ inadvertent postings to prior periods). Although I was able to find some resources in Help…
  • Period End - multiple years need to be closed

    I have a situation where Period End Processing has NOT been done in over 10 years. I am trying to get things cleaned up. Is there a way to close multiple years without having to close out each module for each period for over 10 years? That would be 120…
  • Automatic Billing at end of month before statements go out

    Is there a way to setup client accounts to automatically bill credit cards at end of month before running statements? If it was a recurring billing would not be an issue, but each client purchases different items. Thanks in advance.
  • AP Check and electronic payment register

    Hello, When attempting to print the AP check and electronic payment register I receive the following error message we get the following:
  • RMA Entry Ship Via

    FormerMember
    FormerMember
    It looks like RMA Entry ShipVia$ got changed to ReturnShipVia$ which broke the relation to the SO_ShippingRateHeader table. It must have changed after 2018 when it worked correctly at that time.
  • Is it ok to close GL Module for 2021 & enter 2021 CPA adjusting entries later? Also ok to close January 2022 before entering 2021 CPA AJE's?

    We are awaiting our 2021 year-end CPA adjusting entries but, as it's already mid-February, is it okay to close our 2021 G/L module now and also close out January 2022? I have seen some conflicting information on this topic, but want to make sure I don…
  • Closing the General Ledger Module for 2017, 2018, and 2019?

    Good afternoon, We need to close the General Ledger Module for 2017, 2018, and 2019. What are the steps? Please and thank you!! -Jazmin
  • AP Period End Processing

    I am trying to perform AP Period End Processing, but I am getting the message "Unable to perform Period End Processing while AP Invoice Data Entry is in progress". I do not have any open batches. What could be the problem?
  • Form 1095/1094C

    Good afternoon, Can anyone provide full instructions on how to run Form 1095/1094C through Aatrix? Please and thank you. Jazmin De La Rosa
  • AR PEP & IM_AliasItem

    Have a client that is on an old version Sage 100c Std v2016. The keep their UPCS in IM_AliasItem and whenever the do the AR period end processing this file is completely erased and we have to restore it from a backup. Anyone ever experience this? Thank…
  • When will the year end center documentation be updated to reflect 2020 year end and not 2019?

    I'd like to refer my client there
  • Period End Processing

    Looking for a definition of what happens during period in all modules. Which files are purged, what files are changed, etc. Where can I find that? I looked on Sage's KB and found it for AP, but no other modules. Thank you!
  • Year End Closing and Bank Reconciliations

    I am helping a company that uses Sage 100 and they never closed the year for 2018 or 2019. The cash balance on my bank rec does not tie to the trial balance. I know I can do a hard close to fix that but should I continue doing bank recs in 2020 or wait…
  • Bank Account actually changing to ****XXXX - not just displaying that way

    Client on 2019.2 has an issue with the bank account number in Bank Code Maintenance actually changing to *****XXXXX, not just displaying that way because you didn't have a Role optino checked. Thought perhaps it was related to that Role and verified that…
  • KB 102496 The Quarterly Tax Report in Payroll 2.20 is missing the Medicare Tax Rate for Employee Medicare.

    Exactly what resolution are we to provide to our customers. These last minute hotfixes and issues in a last minte ye payroll update are unacceptable to our customers and out us in a bad light . Looking for resolution Sage apparently does not think year…
  • Clicking tracing button leads to 404 - File or directory not found

    Multiple end users have called to report that when they click the tracking button within Sage 100 they receive an error page: 404 - File or Directory Not Found Is this a known issue and if so is there any eta on a resolution? Is there any workaround…
  • Processing commissions without integrated payroll

    Hello, I'm a Long time user of Sage100/Mas200 (1999), this is my first post. For the last 4-5 years we have not used the commissions reporting for accrual entry creation or payment to the sales team due to an previous controller created a process to…
  • Undo Release Payable Retention

    FormerMember
    FormerMember
    Good Morning, We release retention payable for one of our vendors by accident this morning and I'm wondering of there's a way to undo this. Because we released it, it's a nuisance because it is now showing up in our payables window and our payables…
  • AP Invoices not showing in Invoice Payment Selection

    When opening AP > Check Printing & Electronic Payment > Invoice Payment Selection we are expecting to see many more invoices available in the selection list. We select the following options: We see about 25 invoices listed when we click select. However…
  • Collections feature for the A/R module

    Would you benefit from a feature that helps you streamline your collections process, document payment arrangements, and run reports on your collections activity? If so, please let Sage know. The best way to do that is by casting a vote on the Sage 100…
  • Discrepancy in Inventory Trial Balance vs GL Trial Balance

    I am doing the month end closing and my Inventory Trial Balance is way off from my GL Trial Balance. These two are usually slightly different requiring an AJE each month, but they are much further off than usual. Any suggestions on how best to track down…
  • Converting from Fiscal to Calendar Year

    We are running Sage 100 Advanced ERP 2013 and we need to switch from Fiscal to Calendar Year. I have created a test company and done the initial steps to change the period end dates to the new calendar dates and then run Recalculate Account Balances.…