Clicking tracing button leads to 404 - File or directory not found

SOLVED

Multiple end users have called to report that when they click the tracking button within Sage 100 they receive an error page: 

404 - File or Directory Not Found

Is this a known issue and if so is there any eta on a resolution? 

Is there any workaround for those customers who are asking what to do ( except for using copy/paste and going to a carrier's website )

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