Sage City is our online community where our customers go to ask questions and share product experiences, get the latest Sage product news, and access valuable customer resources. Sage currently publishes all notifications about software updates and releases through the Sage product forums in Sage City.
Effective April 1, 2019, we will no longer email you communications for updates, including tax updates and year-end updates, and new releases. To ensure that you receive timely information about updates and releases, visit Sage City and subscribe to the Announcements, News, and Alerts forum for Sage 100 now. When you subscribe to a forum, you’ll receive an email notification when a new post is created. Everyone at your organization can create an account and subscribe to these forums and receive notifications, there is no limit on the number of people within your business.
To sign up for Sage City and subscribe:
To adjust the settings on which types of notifications you wish to receive by email:
We encourage you to explore Sage City—and bookmark www.sagecity.com/resources for convenient access to many helpful resources.
Making customers search for updates is poor. Perhaps it will work out better than I think if we only get email updates when there is an update to the product. I don't want emails every time someone posts something in a forum.
If you subscribe only to the Announcements, News, and Alerts forum, you will only receive notifications based on your settings for that specific forum. This forum is limited to only a few Sage Employees posting new content.
Any new releases, I will make the top post in this forum for until the next release is out so that they shouldn't be hard to search for.
Our prices keep going up and you can't even let us know when there's an update? Update notification should be an essential part of support. Making us search for updates is very poor customer service.
I'm not on all the possible notification distribution lists, and have been constantly frustrated at not knowing about a release until days later. A central resource with a single subscription for notifications is a positive move from my perspective.
Once you have subscribed to the forum you will receive a notification when an update is posted, and new updates will be the top item in the forum. There will be no searching needed.