Dear Sage Business Cloud Accounting member,
We would like to inform currently we are investigating a potential issue with the mail service issues on sending out email from noreply-accouting.sage.my since 27 August 2020.
Our teams are working hard to solve this issue and aware of an issue also affecting customers.
We're continuing to monitor the service.
In between, our best advice for a temporary solution is to generate the transaction & distribute the transaction via manual.
We apologise for the inconvenience caused.
We apologise for any inconvenience.
Description of the incident
Some users are experiencing a delay when emailing to certain email addresses. This error does appear to be intermittent. Next Steps
Our Product Team is investigating the matter to find the cause and solution, and feedback will be provided once received.
Please note that we experience emailing issues on Sage Business Cloud Accounting service.
We are aware of how frustrating this issue has been to our community and the experience falls far from our own expectations.
Our incident team is investigating and considering all possible resolutions. We do not have a clear resolution timeline as yet,