Thanks to feedback from customers like you, the Sage Knowledgebase —a storehouse of thousands of articles written by Sage support analysts—is now easier for you to access, search, and share! Check out these exciting new features:
Create personal lists and save search terms to run again later!
See the latest available products, updates, and system requirements—as well as other popular downloads—right on the product page—whether you’re logged on to the Sage Knowledgebase or not.
Find the most-popular content neatly grouped together in easy-to-understand categories, so you can quickly find the most-frequently used information in the knowledgebase.
Don’t want to wait on the phone? No problem—chat online with us! Just click the [Chat] button to connect with one of our experts without leaving the site.
We’ve given the site a major overhaul, including updating the knowledgebase so you can access the resources you need on your tablet, phone, or other mobile device.
We hope you’ll be just as excited about these changes as we are! Thank you for all your feedback—be sure to keep sending us your ideas!
*Logon required for some support chat options at: support.na.sage.com. Sage Business Care plan required to access some information.
I am locked out of a customer account in order entry mode. All other customers are fine...it says it is being used by another user.
I am locked out of a customer account in order entry mode. It says it is being used by another user. I have shut down the computer but it has not solved the problem.
Please be sure to post your question in the applicable Sage 50 CA or Sage 50 US Support Group on Sage City so that other users of this software will see it and can offer their thoughts and insight.