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  • Delayed: Sage City will not be available on Tuesday, May 3 from 8pm ET to 12am ET

    Sage City Mayor
    Sage City Mayor

    Please note that on Tuesday, May 3, starting at 8:00pm ET (5:00pm PT) and lasting until 12:00am ET (9:00pm PT), Sage City will be unavailable due to a planned site upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete.

     

    We apologize in advance for any…

    • 14 Apr 2022
  • We're finalists for the Customer Success Community of the Year!

    Sage City Mayor
    Sage City Mayor

    CMX Award poster

    The Sage City Team has some exciting news to share with you!  Back in November, Sage City was nominated (along with 20 other nominees) for the Customer Success Community of the Year as part of the 2022 CMX Community Industry Awards.  Well, it’s now official, we are a top 3 finalist in this category.

    The finalists were determined by a public vote (there were over 20,000 cast) and also reviewed by a panel of esteemed…

    • 13 Jan 2022
  • Vote for Sage City!

    Sage City Mayor
    Sage City Mayor

      

    We are excited to announce that Sage City is a nominee in the third annual CMX Community Industry Awards and we need your vote! 

    To support your favorite online community, please:

    • Go to https://cmxhub.com/awards/vote/
    • Choose “Customer Success Community”
    • Submit your vote.

    You only need to vote once between now and 19 November 2021.  Thank you to all of our customers and partners who help make Sage City a success…

    • 27 Oct 2021
  • Sage City will not be available on Wed. September 15 from 8pm ET to 11pm ET

    Sage City Mayor
    Sage City Mayor

    Please note that on Wednesday, September 15, starting at 8:00pm ET (5:00pm PT) and lasting until 11:00pm ET (8:00pm PT), Sage City will be unavailable due to a planned system upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete.

    We apologize in advance for…

    • 7 Sep 2021
  • Sage City will not be available on Wed. August 11 from 8pm ET to 12am ET

    Sage City Mayor
    Sage City Mayor

    Please note that on Wednesday, August 11, starting at 8:00pm ET (5:00pm PT) and lasting until 12:00am ET (9:00pm PT), Sage City will be unavailable due to a planned system upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete.

    We apologize in advance for any…

    • 28 Jul 2021
  • How to add or update Credit Cards on the Sage Customer  or Partner Portals

    How to add or update Credit Cards on the Sage Customer or Partner Portals

    Sage City Mayor
    Sage City Mayor

    Are you a North American product user and have you received a service plan renewal notice and or a message about an expired credit card? 

    The Sage Customer Portal or Partner Portal let you add or update an existing credit card's expiry date and or add a new credit card entirely.  

    Note: The primary contact of a client or partner account would need to have a username and password set up first in order to access the credit…

    • 19 Jul 2021
  • Important Notice for Microsoft Email Users (Hotmail, Outlook, MSN)

    Important Notice for Microsoft Email Users (Hotmail, Outlook, MSN)

    Sage City Mayor
    Sage City Mayor

    Please be advised that we are currently experiencing an issue with digest and notification emails from Sage City being received by users of Microsoft email domains, which include Hotmail, Outlook, and MSN (i.e. [email protected]).  At this time, we do not have an expected resolution date. 

    1. If you do not yet have a Sage City account, please use an email provider other than Microsoft when creating a new account to ensure…

    • 11 Dec 2020
  • Sage City will not be available on Tues. Nov. 24 from 9pm ET to 12am ET

    Sage City will not be available on Tues. Nov. 24 from 9pm ET to 12am ET

    Sage City Mayor
    Sage City Mayor

    Francais |  Español  |  Portuguese  |  Polskie

    Please note that on Tuesday, November 24, starting at 9:00pm ET and lasting until 12:00am ET, Sage City will be unavailable due to an upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete.

    We apologize in advance…

    • 10 Nov 2020
  • You’ve got mail!

    Sage City Mayor
    Sage City Mayor

    You may have recently noticed a change in the email address that Sage City notifications are sent from.  As of Nov. 3, 2020, we have changed the delivery email address for Sage City notifications and the daily and weekly digests from [email protected] to [email protected] Please be sure to update your safe senders list and/or check your junk mail folder if you are missing any notifications. 

    Also, please note that…

    • 5 Nov 2020
  • These are the people in your neighborhood ...

    Sage City Mayor
    Sage City Mayor

     When we built Sage City, it was with the goal of being a friendly community where we could exchange ideas and tips around our software.  And we think it’s been a success!  But, one thing we’ve noticed, is many people have “floating heads” as their profile picture. We’re not floating heads… we’re real humans in a shared space.  So let’s change that! 

    And did you know, according…

    • 25 Aug 2020
  • Sage City will not be available on Wed. July 8 from 9pm ET to 12am ET

    Sage City will not be available on Wed. July 8 from 9pm ET to 12am ET

    Sage City Mayor
    Sage City Mayor

    Please note that on Wednesday, July 8, starting at 9:00pm ET (6:00pm PT) and lasting until 12:00am ET (9:00pm PT), Sage City will be unavailable due to a planned system upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete.

    We apologize in advance for any…

    • 24 Jun 2020
  • Sage City turns seven!

    Sage City turns seven!

    Sage City Mayor
    Sage City Mayor

    As we mark another successful year for Sage City (and in the middle of a pandemic), we’re so grateful for the many conversations you’ve been a part of over the last seven years!  Some quick stats:

    • There have been nearly 40M visits and over 75M total page views.
    • The weekday average of around 55,000 visits and 95,000 page views is up tenfold.
    • Since 2013, there have been over 60,000 new posts and more than 150…
    • 18 Jun 2020
  • Sage City will not be available on Wed. Feb. 12 from 8pm ET to 9pm ET

    Sage City will not be available on Wed. Feb. 12 from 8pm ET to 9pm ET

    Sage City Mayor
    Sage City Mayor

    Please note that on Wednesday, February 12, starting at 8:00pm ET (5:00pm PT) and lasting until 9:00pm ET (6:00pm PT), Sage City will be unavailable due to a planned system upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete.

    We apologize in advance for…

    • 5 Feb 2020
  • Sending a warm welcome to the members of the global Sage CRM Community joining Sage City!

    Sending a warm welcome to the members of the global Sage CRM Community joining Sage City!

    Sage City Mayor
    Sage City Mayor

    As of December 5, the global Sage CRM Community has been migrated over to Sage City, including all active users, forum posts, replies, blog posts, and comments.  Please note that the downloads, eLearning materials, and Sage CRM Knowledgebase will remain on the Sage CRM Community for now.

    You can find the new location of the Sage CRM Community on Sage City by hovering over Support Groups in the main site navigation at the…

    • 4 Dec 2019
  • Sage City will not be available on Wed. Sept. 18 from 9pm ET to 12am ET

    Sage City Mayor
    Sage City Mayor

    Please note that on Wednesday, September 18, starting at 9:00pm ET (6:00pm PT) and lasting until 12:00am ET (9:00pm PT), Sage City will be unavailable due to an upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete.

    We apologize in advance for any inconvenience…

    • 16 Sep 2019
  • Sending a warm welcome to the members of the Sage Intelligence Community joining Sage City!

    Sending a warm welcome to the members of the Sage Intelligence Community joining Sage City!

    Sage City Mayor
    Sage City Mayor

    As of June 27, the Sage Intelligence Community has been migrated over to Sage City, including all active users, forum posts, replies, and blog posts.  You can now find your new support group and forum location by navigating to your country and then choosing the Sage product your Sage Intelligence solution integrates with. 

    Listed below are the direct links to the various Sage Intelligence forums and blogs for your convenience…

    • 27 Jun 2019
  • Happy first anniversary to our new global members!

    Happy first anniversary to our new global members!

    Sage City Mayor
    Sage City Mayor

     Español      Francais      Portuguese

    We wanted to post a quick note to thank all of our new global members from Australia, Belgium, Botswana, Brazil, France, India, Kenya, Malaysia, Morocco, Namibia, Nigeria, Portugal, Singapore, South Africa, Spain, and United Arab Emirates who joined the Sage City community last June as we expanded from our initial origins in North America. 

    It has been a very successful first year in…

    • 3 Jun 2019
  • Sage City will not be available on Tues. April 23 from 9pm ET to 12am ET

    Sage City Mayor
    Sage City Mayor

    Español      Francais      Portuguese    Polskie

    Please note that on Tuesday, April 23, starting at 9:00pm ET (6:00pm PT) and lasting until 12:00am ET (9:00pm PT), Sage City will be unavailable due to an upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete…

    • 18 Apr 2019
  • New  Sage ID log in method now in effect for all Sage City members

    New Sage ID log in method now in effect for all Sage City members

    Sage City Mayor
    Sage City Mayor

    Español      Francais      Portuguese 

    Effective March 21, Sage City will have one option to sign in to the community instead of the two used previously.  All users will be required to use Sage ID to sign in to Sage City as of this date.

    If you already sign in to Sage City using Sage ID, then you will notice no change from the experience today.  Your password will remain the same, along with all of your Sage City account…

    • 7 Mar 2019
  • Certain features of Sage City will not be available on Fri. February 22 and Sat. February 23

    Sage City Mayor
    Sage City Mayor

    Please note that on Friday, February 22 from 10:00pm ET to Saturday, February 23 at 1:00pm ET, users may not be able to log into Sage City due to system maintenance. This means that users may not be able to log in to Sage City to post a new question or reply to an existing thread, nor may users be able to register for a new Sage City account until the maintenance is complete. Users will still be able to view and search…

    • 20 Feb 2019
  • Welcome United Kingdom and Ireland to the Sage City Community!

    Welcome United Kingdom and Ireland to the Sage City Community!

    Sage City Mayor
    Sage City Mayor

    We wanted to take this opportunity to welcome our newest members from the United Kingdom and Ireland to the Sage City Community.  Over the last few months we have been hard at work planning the migration of users and content from the UKI Community over to Sage City.  And we are happy to report that work is now complete!  Members from our existing UKI Community who have created content or logged in during the last 12 months…

    • 28 Nov 2018
  • Sage City will not be available on Tues. Nov. 13 from 9pm ET to 1am ET

    Sage City Mayor
    Sage City Mayor

    Please note that on Tuesday, November 13, starting at 9:00pm ET (6:00pm PT) and lasting until 1:00am ET (10:00pm PT), Sage City will be unavailable due to an upgrade. This means that users will not be able to log in to Sage City to post a new question, reply to an existing thread, register for a new account, or view and search existing content until after the upgrade is complete.

    We apologize in advance for any inconvenience…

    • 9 Nov 2018
  • Scheduled maintenance alert for Tuesday, November 6 from 9pm to 12am ET

    Sage City Mayor
    Sage City Mayor

    Please note that on Tuesday, November 6 from 9:00pm to 12:00am ET (6:00pm to 9:00pm PT), we will be performing system maintenance on Sage City which may result in the site being unavailable or slow to respond for a short period of time.  If you experience any issues during this maintenance period, we encourage you to try again in a few minutes or to wait until the maintenance is fully complete.

    We apologize in advance…

    • 2 Nov 2018
  • Certain features of Sage City will not be available on Fri. August 24 and Sat. August 25

    Sage City Mayor
    Sage City Mayor

    Please note that on Friday, August 24 from 10:00pm ET to Saturday, August 25 at 2:00pm ET, users will not be able to log into Sage City due to system maintenance. This means that users will not be able to log in to Sage City to post a new question or reply to an existing thread, nor will users be able to register for a new Sage City account until the maintenance is complete. Users will still be able to view and search…

    • 22 Aug 2018
  • Happy 5th Birthday, Sage City!

    Sage City Mayor
    Sage City Mayor

    When we started this journey five years ago, we envisioned Sage City being a friendly online “neighborhood,” where the Sage community could collaborate to help each other grow their businesses, find answers to product questions, and gain new business insights.  And indeed, in North America, it has grown to be the single place for Sage customers, partners, and colleagues to not only ask product questions, but…

    • 19 Jun 2018
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