• Sage Customer Support and Training - YouTube channels

    Reminding you that Sage has great resources on YouTube, for most of our products. This reminder is specifically for Sage CRM though. Roadmap for Sage CRM Best practice configurations lessons on a wide variety of features Presentations What…
  • ‘Talking CRM’ podcast episodes for our global audience - A "must hear" for Sage CRM enthusiasts.

    The "Talking CRM" podcast episodes are a must-hear for any Sage CRM enthusiasts, interesting topics, and great conversations. The Sage CRM podcast series ‘Talking CRM’ - the most consistently seen product on the Sage Thought Leadership site - now has…
  • Top 10 tips for CRM trainers — Get more from your next class now

    If you are implementing a new CRM tool, then you will want the best from your investment. A CRM tool isn't just about software; it's about the people that use it and the attitude and culture of the business within which it operates. Well trained, knowledgeable…
  • Create New Group Button not Saving new group

    Hi, I have created a create new group button to go on my case screen. The button when clicked opens up the create new group page in a pop up but when I click save nothing happens. However if I click save without entering information the correct validation…
  • Change Person Addresses to match Companies

    Hi, I've taken a look but, unless I'm blind.. I'm unable to find anything to help me. I'm wanting to change all the addresses for all the "Persons" to be the same as each company. Is there any way (through SQL or CRM itself) to accomplish this? I'm…
  • Error when referencing external DLL

    Hi, I am attempting to create a new page in CRM using a custom .Net dll which will allow our users to hook into the Docusign API. When I attempt to send the document to the API I the dll throws an exception stating that 'Could not load file or assembly…
  • Help needed installing Sage CRM 7.3 SQL Database connection error

    Hello to everyone, i am dealing with the following issue. I am trying to install Sage CRM 7.3 on our local server and i am faced up with the following error. When i am at the step where the user has to connect to the database he want to use or create…
  • Lead value on Opportunity Summary screen

    Hi All, I was wondering if there was a way to pull the Lead_Source field onto the opportunity summary page? I would like to use this value to alert users of specific information. Thanks! Mike
  • Sage CRM 100 - Customization

    Dear All, Can someone please guide me what are the limitations (imposed by edition 100) for the level of customization in Sage CRM 100? Best Regards,
  • Sage CRM Sales Lite App Error

    We are getting an error when trying to "Update Data from Sage CRM" in the Sage CRM Sales Lite App. One particular user logs into the application on his iPhone, clicks the Update button and gets the following error: Download Error Could not connect to…
  • CRM and Sage 100 Premium

    We currently use Sage 100 (MAS200) and Salesforce. We are considering switching to Sage 100 Premium and Sage CRM. My most basic question is this. In purchasing CRM (in Place) are we required to purchase middleware such as GUMU by GreyTrix. I don't see…