• Integration with Outlook and Mailchimp

    Hi everyone, I have two queries. 1. Other than using Accelerator or Outlook Lite- are they any other options out there that can integrate Outlook with Sage CRM?In the alternative, are there other email clients that can integrate smoothly with Sage CRM…
  • Can CRM synchronize Calendar without Microsoft Exchange?

    Hi all, My client have Microsoft Account for their emails and Calendar. But do not have Microsoft Exchange. can the calendar synchronization works without Microsoft Exchange? 1) Can the sync work with standard IMAP/SMTP servers? 2) Can the sync…
  • How to schedule a Tomcat service restart

    Recently, I've noticed some forum posts on the Sage CRM Community about the Tomcat service not working properly and that this might be effecting Exchange Integration. To help with this, I've created a batch file and task in Windows Task Scheduler to…
  • Lite Exchange Integration

    Good Afternoon, We are trying to synchronise our outlook calendars (2016 32bit) with Sage 200 CRM (version 7.3 SP3.6). This has previously worked but isn't now and we're not too sure on what may have changed. Please do you have any suggestions? …
  • Single user's Email address crashing Exchange Integration

    We have had a strange instance where a user has been enabled for Exchange Integration, but as soon as they are, Exchange Integration crashed. Errors in the logs give things like, potential memory leak and unable to establish connection to Exchange Integration…
  • Exchange Integration does not work after upgrading to 7.2

    Hello, I upgraded the CRM 7.0 to CRM 7.2 and the system mostly work fine but the Exchange Integration. Here is the summary based on what I've found: 1. The synchronization of contacts works fine; the synchronization of tasks and appointments doesn…
  • Exchange Integration Status - Send Notification on error

    Hi, I would to add an escalation rule to send a notification email when the Exchange Integration fails. At the moment everything is ok so I have a "SuccessW" value in the field EcngIntegration.exin_SyncStatus I would like to know what is the…
  • "An error has occurred in a CRM .net customisation", how to fix?

    I am having that error " An error has occurred in a CRM .net customisation. Please contact your vendor to resolve." when i try to synchronize my Sage CRM with Sage 300 ERP. I have tried all i know but i can't fix it. Anyone can help?
  • CRM Company field with default value not setting when created from Sage 100 Customer Maintenance

    We have added a selection field to the Company table. The choices are Yes or No. The default value is No. When we add a new company in CRM, the default works fine. When we add a new Customer in Sage 100 Customer Maintenance, & then check the "Relate…
  • Custom button is missing once the CRM Integration with Sage 300 ERP 2014 is installed on CRM server

    I created a new button through Administration > Advanced Customization > Button Group for Company Summary screen with the System Act of "newemail". It was working until I installed the Sage CRM Integration for Sage 300 ERP 2014. Once it was installed…