• Quick Notifications use the caption code instead of the translation itself

    I've set up a quick notification in the opportunity entity to notify users when a forecast of an opportunity has a certain value.

    Unfortunately, the notification uses the caption code instead of the actual translation. The system we use is based on…

  • On screen notification to Team rather than User

    Would it be possible to send a notification to all members of a team rather than just an individual?

    When an order gets to a certain stage in the sales process it is assigned to Accounting.  It is not assigned to a particular member of the accounting team…

  • Unable to clear notifications

    After upgrading to CRM 2017, the bell icon for notifications appears, however we are unable to clear notifications. i have hundreds of them and clear all does not work. if i clear one at a time they disappear eventually after like 3 minutes each but…

  • CRM Notifications - Sending Emails

    I am trying to create a notification to alert users when a new opportunity is created via email. The notification works as expected, however it continues to fire every time the escalation service runs. Traditionally we have achieved the same result…

  • Browser Notifications

    I do agree sage crm has amazing in application notifications supported by email notifications, but has any developer played with with the javascript library (notify.js) or equivalent to generate browser notifications related to Sage crm events? I find…

  • Delayed or Missing Email Notifications

    CRM 7.2.e.3

    Hi to the Community,

    We've been using Case-level notifications to generate emails for our staff. This was working very well for months, but more recently we have noticed that most notification emails are getting delayed for about 2 weeks…

  • Notifications - Service or schedule?

    We have email and on screen notifications setup for Sage CRM 7.2.f.1 for new opportunities, new cases,and also for any case or opportunity that gets updated.

    The updates work, however they seem to come through sporadically The creation of a case or opportunity…

  • Notifications showing the wrong number

    I have a customer using 7.2c. They've recently upgraded. As they live in the communications area of CRM the notifications were of particular use to them. It would be common for users to have upwards of 5 or 6 on the screen at once. In prior versions to…