Sage CRM

Hello, Does someone knows how to debug webservices ? I know there is a log file called "crmwebservice.log" and I can also look sql error log file but I have this type of error I don't know how to debug : mars 28 2022 14:08:02.711 5552 3316 1 Exception…

Someone knows a way to configure the log level for escalation service? My customer have a lot of escalations rules, triggering SQL sentences, which are recorded every time in the log, resulting in HUGE logs. At Administration -> System -> Logging…