Sage CRM

Hello dear community, I have the "old" problem in CRM that communications are displayed multiple times. Since I installed the plugin "Component: UI changes to External Attendees (Sage CRM 2021)", the external attendees also appear as duplicates. …

A customer is saying they are experincing an issue where CRM's deduplication is doing a poor job of picking up existing customers in CRM for new leads. After investigating a bit I would have to agree. See Below. Lead dedupe is set to 'Begins With'.…

Hi, 'm trying to create a dedupe check on the company screen, but I wanted to have the checking come from company data and also person data. I have add the field that I wanted from the company dedupe screen and also from the match rules. But It still…