• Error generating report. A certificate is required to complete client authentication

    At one of our customers an error occurs during Excel export, no matter if group or report. These lines can be found in the log files. ERROR generating excel file. HTTP status:200 Message: A certificate is required to complete client authentication Feb…
  • The dashboard (SSL) does not work externally

    Highly appreciated community, The customer has switched from http to https. The certificate was created correctly and integrated in the IIS. Internal access via http and https works without restrictions, dashboard included, but with the exception of…
  • Configuring POP server over SSL

    When configuring Email Management Server, the log shows: 2014-11-03 10:15:38.604> Sleep Period = 180 seconds 2014-11-03 10:18:39.590> mail service count 1 2014-11-03 10:18:39.609> Mailbox: crm 2014-11-03 10:18:39.609> Exception connecting to Mail Server…
  • Secure Site access

    FormerMember
    FormerMember
    When logging in to CRM, there is a notice in the address bar that the connection is not secure. So, would seem prudent to configure it to use HTTPS instead of HTTP. Assumption to do so would be to add an SSL certificate in IIS to be listed as a secure…
  • Authentication required, Browser session mismatch.

    FormerMember
    FormerMember
    I am getting error message: ' Authentication required, Browser session mismatch.' anytime I try to do something in the administration section. Also when trying to pull out reports. It is kicking me out and I have to sign in again but cannot actually…