• Multiple Lists Pagination Issue

    In order to work around an issue with Dashboards I am building a simple ASP page which displays two lists side by side. One list displays all outstanding communications for the user, the other displays all outstanding communications for the Team the user…
  • Add Screen to Panel does not work

    Hi all. I am trying to add the Web Picker Opportunity to this screen.My page returns Object Reference not set to an instance of an object. The one in bold returns the error : public override void BuildContents() { AddInfo($"My Company ID id : {_sCompanyId…
  • using CRM.FindRecord is there a way to request only certain fields?

    So the issue is that say the communications table is very large (which it is on a lot of production systems) and even though it is indexed using findrecord is slow as its does a select * when i really only need a few fields. I want to use FindRecord…
  • Code Generated List - Sort Column Descending By Default

    If would be wonderful if someone could assist me with the following. I have written an ASP page which displays a list of orders. This list is generated in the code and does not rely on any metadata. A snippet of the code is included below var list …
  • ImpersonateLoggedOnUser failed error

    Hello, I have a scheduled task that execute the following JS script : var CRMUserName = "##username##"; var CRMPassword = "##password##"; var CRMInstance = "CRM"; var eWare = CRM = new ActiveXObject("eWare." + CRMInstance); eWare.FastLogon = 3;…
  • Mail Merge Button in ASP-Page

    Hello, I found this article on the CRM Accelerator help pages, where it is stated that you can perform a mail merge on a specific document via a "one click button": http://accelerator.crmtogether.com/index.php?title=Custom_Mail_Merge_App . I want to…
  • How to Merge Data from Opportunity into Word Document

    Hello, I want to achieve the following behaviour: Within an opportunity the User clicks a button that opens an asp page. In that page he selects some documents. Now I want that if the user clicks "Save" the choosen document opens from the CRM library…
  • White Box over Top Frame

    I am having an issue with an ASP page for a custom entity. There is a white box covering a portion of the top frame and I cannot determine what is causing it. This is what it looks like... It is the white area just under the black Sage CRM bar.…
  • Unexplained characters causing syntax error

    I am experiencing an error when running an update to sql from an ASP page. The page has worked in the past and I am not sure what is causing it to fail now. I can see the error in the log. However, I do not know what is causing it. Aug 28 2020 3:12…
  • Display of TOP content different for CRM objects and ASP or .Net pages

    Hello team, have the following problem with the display of TOP content. It should be displayed as shown here with the FAV icon and extended information on the right. This works in the ASP file and in .Net But if I now go and attach an crm object…
  • Getting screen field value to a variable in .asp

    How can I get and assign the value of an field (advance sesarch list) in a screen to a variable in a .asp?
  • Advanced Customization Entity Wizard: issues with Recent List and images

    I've recently added several new entities to a demo CRM, all using the Advanced Customization Entity Wizard . It seems that half the time everything works fine, but it's not uncommon that the new entities do not display in the Recent List after navigating…
  • Button to refresh the screen after save

    Is it possible to refresh the current page with a button? I know that a user can refresh the screen by clicking the refresh button up by the URL. However, is it possible to put the same functionality in a button on an ASP page. Sadly, not all users…
  • Create New Group Button not Saving new group

    Hi, I have created a create new group button to go on my case screen. The button when clicked opens up the create new group page in a pop up but when I click save nothing happens. However if I click save without entering information the correct validation…
  • Custom Entity & Recent List

    I am having a mysterious issue with a Custom Entity and the recent list. CRM is 2018 R2. I created a custom entity in CRM [manually], which is a top level entity, and on a related ASP page I have called the method: eWare.SetContext("AC_Plan",PlanId) Where…
  • ASP page in Workflow Transition Rule

    In a workflow rule I have used an asp file to perform some data processing then redirected back to the Case Summary screen. That all works fine. I understand that when an asp file is used in a transition rule the rule actions are ignored. I haven't…
  • ASP: Access violation at address 1A7F51E7 in module 'eware.dll'. Read of address 00000000

    Hello, we are making an upgrade from SageCRM 7.3 SP3 to SageCRM 2018 R3. We get the error "Access violation at address 1A7F51E7 in module 'eware.dll'. Read of address 00000000" on opening our ASP-site. But the error only appears if we open it from…
  • [ASP Classic-Javascript] Redirecting from a third party site to SelfService without relogging.

    Hello, The current system we have with our customer is that the typical user logs through the customized self-service portal, register employees to participate in trainings and then pay for the registration. When the user pays, we redirect throught…
  • ASP Page, New Workflow Record and the correct procedure to set the record into the workflowinstance

    Hello, I am using CRM 7.3 SP1 (hotfix 1) and there is a new workflow set up in the Case entity. The asp page is creating a new record and inserting the correct stage for the New record and inserting the tracking for the case workflow but, the workflow…
  • CRM Lists With No Meta Data - Full Column Object Properties / Methods List

    If someone could point me in the right direction I would be really grateful. As the subject suggests I am currently building a CRM List Object within an ASP page which does not reference Metadata. The list itself is working and returning the data as…
  • CRM.Url generating broken links for custom entity find pages

    Hello, while working on a project for a customer i came across a rather strange behavior of the CRM. I tried to add a button on an ASP page for a custom entity that takes you to the search page for that entity. To generate the url i used this command…
  • Display contact list with custom file in Tab group

    Hi there, In order to display filters in contact list, I want to create a new tab in Company entity, named "PeopleTest" and use the custom file function. As french hotline says, it allows to show filters that are not enabled in default contact tab…
  • Display Button based on field value for custom asp page and custom entity

    Hoping someone can assist me with an issue am having displaying a button on the screen at the right time. I arrive at this page from a Global Rule in workflow using a Custom File. I want the button to display only after certain fields on the screen…
  • Rebuild - Replace URL for a Redirect ASP for a Case Workflow Summary Screen

    Hello, I am having a hard time with redirecting to a summary screen in asp. The redirect is being called from a list page under User My CRM and it uses the custom jump with the asp page name (redirect.asp?) and the case_caseid,case_workflowid as the…
  • Custom ASP page redirect loses company context

    I've created a custom table linked to a company and applied the logic described here : https://community.sagecrm.com/partner_community/b/hints_tips_and_tricks/archive/2010/06/08/how-to-create-a-secondary-entity-for-a-new-custom-primary-entity.aspx#pi10465…