Object reference not set to an instance of an object

Trying to help a colleague trouble shoot the error above. All of a sudden CRM is throwing the error in the subject line. This is a GUMU CRM installation. I checked the DSN settings to the Sage installation and the debug option succeeds. 

This error also appears

Error    ERROR [S0000] [ProvideX][ODBC Driver][PVKIO]Logon failed ERROR [S0000] [ProvideX][ODBC Driver][PVKIO]Logon failed

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  • I started this post in a hurry. Here's some more information. This is an integration to Sage 100 2021 Advanced. The Object reference error occurs when specifying the Sage 100 Configuration credentials. We select the DSN, enter the sage 100 user and password, then enter the domain credentials for the user account running IIS. 

    The error below appears when we try to click on the Sage 100 Customers button within the GUMU configuration window.

    Error    ERROR [S0000] [ProvideX][ODBC Driver][PVKIO]Logon failed ERROR [S0000] [ProvideX][ODBC Driver][PVKIO]Logon failed

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  • I started this post in a hurry. Here's some more information. This is an integration to Sage 100 2021 Advanced. The Object reference error occurs when specifying the Sage 100 Configuration credentials. We select the DSN, enter the sage 100 user and password, then enter the domain credentials for the user account running IIS. 

    The error below appears when we try to click on the Sage 100 Customers button within the GUMU configuration window.

    Error    ERROR [S0000] [ProvideX][ODBC Driver][PVKIO]Logon failed ERROR [S0000] [ProvideX][ODBC Driver][PVKIO]Logon failed

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