An error has occurred in a CRM .net customization when promoting a customer to Sage 300

Client has the above error when trying to promote a customer to Sage 300.

They have been using the software for a long time and this just started to happen last Friday.  They are using CRM 2020 R2.

The promotion process fails when run on the server as well.

Any help or advice on what I should do to fix the issue would be greatly appreciated.


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