Sage CRM 2020R2 y Exhange365

Hola, buenos días.

Despues de configurar el Exchange, el Azure Active directory y el Sage CRM tal y como dice este manual:

https://help.sagecrm.com/pdf/2020R2/SageCRM_2020R2_ReleaseNotes_ES.pdf

No me funciona tengo estos errores en los buzones:

ERROR [http-nio-10002-exec-3]: 30-nov-2021 16:39:53.862 [xxx] error: User [email protected] excluded from synchronisation processing - no primary SMTP address found, action: CONNECTION_TO_MAILBOX

Alguien puede ayudarme por favor.

Gracias. Un saludo.

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  • 0

    Hi PereRojas

    Microsoft did announce that they weren't going to disable the original method of authentication** in Exchange 365. So try configuring CRM to use Exchange Server and use the original URL

    https://outlook.office365.com/ews/exchange.asmx 

    And see if that still works for you. 

    ** The actual message from Microsoft was that users who were using Basic Authentication would still have it enabled, but those who weren't by a particular date (was suppose to be Oct 2021) would have it disabled. But via a support ticket they could request for it to be re-enabled. 

    They're supposed to be working on a method to add to the Admin Controls the ability for Administrators to be able to enable/disable this themselves. 

Reply
  • 0

    Hi PereRojas

    Microsoft did announce that they weren't going to disable the original method of authentication** in Exchange 365. So try configuring CRM to use Exchange Server and use the original URL

    https://outlook.office365.com/ews/exchange.asmx 

    And see if that still works for you. 

    ** The actual message from Microsoft was that users who were using Basic Authentication would still have it enabled, but those who weren't by a particular date (was suppose to be Oct 2021) would have it disabled. But via a support ticket they could request for it to be re-enabled. 

    They're supposed to be working on a method to add to the Admin Controls the ability for Administrators to be able to enable/disable this themselves. 

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