View body of email from List

Hi

we have quite a few clients that have asked if its possible to see the details of an email from the communication list - either as a column or if its possible if they hover over a communication it then pops up the details of the email rather than having to click into each comm record to find what they are looking for

has anyone ever done anything clever to achieve this?

Many Thanks

Sufyan

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  • Hi Sufyan

    We have done just that within our own CRM system, would need to check our how our developer did it, but we have a custom Comms tab were the user clicks on the email and in the box below it shows the full body of the email. whilst you still need to click on each email, you're not having to go into it and can quickly move through the list. 

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  • Hi Sufyan

    We have done just that within our own CRM system, would need to check our how our developer did it, but we have a custom Comms tab were the user clicks on the email and in the box below it shows the full body of the email. whilst you still need to click on each email, you're not having to go into it and can quickly move through the list. 

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