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RBC_1

Selecting a record based on an incoming phone call.

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Does anyone have details of a phone system that allows the user to 'select' a Company, Person or Opportunity based on the incoming phone number that will move Sage CRM to the selected record within the users open CRM session.

Many thanks for any possible solutions!!

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    And I have used QGate's (sorry QWare's) software on a couple of projects in the past where CTI was required and it works. It isn't cheap but you get what you pay for. Enbu used to have a CTI wrapper for CRM but I don't think they're still going any more. I assume Gretrix bought them out so you could check out Greytrix's site. I've not used that though.

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    And I have used QGate's (sorry QWare's) software on a couple of projects in the past where CTI was required and it works. It isn't cheap but you get what you pay for. Enbu used to have a CTI wrapper for CRM but I don't think they're still going any more. I assume Gretrix bought them out so you could check out Greytrix's site. I've not used that though.

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