Having issues with OnChange Scripts

Posted By Yung_Grasshopper over 2 years ago

I've been trying solutions recommended by similar posts on the forums, verifying to the best of my knowledge that my Javascript syntax is correct, and I'm still having issues.

I'm trying to display a field "Duration of Rental" only if the Opportunity Type "Rental Quote" is selected.

Currently, I have, in the Opportunity Type OnChange Script:

if(oppo_opptype.value != 'RQ')
{
oppo_rental1.style.visibility = "hidden";
}

RQ is the lookup code for "Rental Quote" in the lookup table this field uses. I've also tried "this.value" and a few other combinations of if/else statements and I can't get a single response when I make changes to my test record. Please help

0 Sage CRM over 2 years ago

Hi

What is the moment that this decision needs to fire?

When a user enters the screen for the first time? (And the screen is in View mode)
When a user changes the screen to edit mode?
When a user changes the value in Field A?

Is there a difference in behaviour between creating a new record or editing an old record?

Have you proved separately that the 'if' statement works and the control of the visibility works?

Have you explored the use of the clientside API? (1) Sage CRM: The Client Side API - YouTube
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0 Yung_Grasshopper over 2 years ago in reply to Sage CRM

So I finally got things to work on a basic level. I ended up using an example from this forum post https://www.sagecity.com/sage-global-solutions/sage-crm/f/sage-crm-general-discussion/145654/hide-show-a-workflow-rule-field-based-on-a-checkbox and created a custom function, then called it in onModified.

Sage CRM said:
When a user changes the screen to edit mode?

Now this is where I'm at, looking to have this operation work dynamically while a salesperson is editing the record. Currently, the user has to save a record to see the fields, then hit Change again to go in and input the information.
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Having issues with OnChange Scripts

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