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Jamie Whalley

vMailMergeCompany not exporting added fields

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Hi,

I've added a number of custom fields to the Company table but they are not coming through on merged documents, even though I've added them to the vMailMergeCompany view. The fields are avaible to select when creating the template but the data doesn't populate the merge document. 

This isn't an issue in email templates, which do bring through the custom fields. Can anyone suggest what may be causing the issue

I'm running Sage CRM 7.3.

Thanks!

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  • 0

    Hi Jamie, 

    Stop and restart the TomCat service, I found since v7.3 that if you amend a mail merge view (either to add in a new field or a 'virtual' field) you will need to restart the TomCat service in order for the merging to actually pick it up (even though if you SQL queries the merge view the data is there)

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    Hi Jamie, 

    Stop and restart the TomCat service, I found since v7.3 that if you amend a mail merge view (either to add in a new field or a 'virtual' field) you will need to restart the TomCat service in order for the merging to actually pick it up (even though if you SQL queries the merge view the data is there)

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