Key Attribute Issues

Posted By Matthew Shaw over 3 years ago

Hi All,

I don't know if it is me or note but I don't seem to be able to get Key Attribute Working on Outbound Calls. (v2018+). It's been awhile since I've configured it so I don't know if I have missed something or not.

I have created my set of fields (Demo Set 1 and 2 - did them under different Categories just in case)

But when I create an Outbound Call List Marketing Activity the option to pick which field set never appears

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Sage CRM over 3 years ago in reply to Matthew Shaw +1

I have raised an internal case about improving ease of use for the Key Attributes. We will try and get that included in one of the near future releases.

0 Matthew Shaw over 3 years ago

...Just tested this in the customer's system (v7.3 SP2) and the issue is the same there as well. I have logged this with support, But thought someone here might have some insight as well.
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0 Matthew Shaw over 3 years ago in reply to Matthew Shaw

This is sorted, it was user error.
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0 Sage CRM over 3 years ago in reply to Matthew Shaw

I have raised an internal case about improving ease of use for the Key Attributes. We will try and get that included in one of the near future releases.
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Key Attribute Issues

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