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PTreadwell

Sage CRM - LinkedIn Integration in 2021

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Hi all, I am investigating a LinkedIn integration with Sage CRM but have so far come up short. LinkedIn's API looks to be extremely strict in terms of granting access and the use case for which the typical integration might be used (finding & linking to a profile) seems to be disallowed. I have had a go at adding e.g. a company's page link following web posts but it seems LinkedIn have stopped this. I read that they have endorsed only one particular brand of CRM (which is not Sage) so integration might be near on impossible. Has anybody managed to create an integration recently? All articles I can find are years old so cannot gain full clarity.

Does anybody have a working integration using the provided 'widgets', or have these ceased to stop working now? 

Any help is greatly appreciated.

Many thanks

  • 0

    There shouldn't be any active Blog articles on Sage City that contain out of date references to LinkedIn widgets.  If there have found any then please let me know so I can remove them. 

    The existing Dashboard gadget hyperlink to LinkedIn just carries out a search on Company and Surname.

    The LinkedIn API isn't designed for developers to grab information and present it to people who haven't authenticated (public display). Making calls as a single authenticated user to store it or present it elsewhere is against the Terms of Use for the API. 

    The LinkedIn API uses OAuth 2.0 for user authorization and API authentication. Applications must be authorized and authenticated before they can fetch data from LinkedIn or get access to member data.

  • 0 in reply to Sage CRM

    Hi, thank you for the swift response! You wouldn't happen to know where I could find up-to-date instructions regarding the LinkedIn Dashboard gadget would you, or even if it is still possible to perform the search as you have described in recent versions of Sage CRM, via the widget?  I can't find any other examples past those of Facebook / Yammer / Twitter? Thank you again Thumbsup

  • +1 in reply to PTreadwell
    verified answer

    Its a feature of the 'List Gadget' within the Dashboard.  See:  List gadget (sagecrm.com)

    Searches in LinkedIn using the Person Last Name and/or Company Name field values in Sage CRM. The user must have a LinkedIn account, and will be prompted to logon the first time they use the action.

  • 0 in reply to Sage CRM

    That's great, thank you.

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