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VeNu BaBu

Publishing of Sage CRM with Qualified Name & its changing back to server Name during Login time

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We are using, a qualified name to publish our CRM. every time we are trying to login it change the name from full qualify name to server name & that cause problem not allowing to post.
How ever we are trying to login its changing back to  to Server Name.

Example:  Our Qualified Name :  crm.companyname.com

                 Server Name:  crm_p1.com

When we are trying to access from web by using  "crm.companyname.com" , automatically it's going back to server name "crm_p1.com"  & refusing to Login.

We tried with Rewrite option, but it didn't work.

We are trying to Launch the LIVE System, due to this issue we are not able to Launch. 

Your Support highly  appreciated.

Regards,

Babu

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  • 0

    Check the parm_value in

    select * from custom_sysparams where parm_name = 'ServerNames'


    Ordinarily, this should be the CRM server's internal hostname followed by a semi colon e.g.

    crm_p1.com;

    And does the server's internal hostname end in .com or is it really just "crm_p1"? If it ends in .com, I would suggest renaming this if possible as this is a valid TLD which can cause all sorts of confusion, humans and DNS alike.

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  • 0

    Check the parm_value in

    select * from custom_sysparams where parm_name = 'ServerNames'


    Ordinarily, this should be the CRM server's internal hostname followed by a semi colon e.g.

    crm_p1.com;

    And does the server's internal hostname end in .com or is it really just "crm_p1"? If it ends in .com, I would suggest renaming this if possible as this is a valid TLD which can cause all sorts of confusion, humans and DNS alike.

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