Recently installed Sage 2020 R2 for a client. But the screen is not showing the alignment of the buttons correctly. When you refresh the page, the alignment is coming correctly. But it is not feasible to refresh every time. I have done the following
* Removed the site from compatibility view.
* Unchecked 'Display intranet sites in Compatibility View'.
* Added the site in trusted sites.
* Cleared browser cache.
* Restarted internet explorer.
Nothing works. The alignment is correctly coming only when you refresh the pages. Any help??
Is this an upgrade or a new install?
Is this within ASP pages or system pages?
Do the buttons align correctly when used in another browser?
Does this affect all screens or only some screens?
Are there any custom scripts added to either the custom content boxes or to the JS/Custom folder?
Hi Sage CRM ,
It was an upgrade. It is on system pages. Yes, I checked with chrome no issues in alignment. It affects most of the screens.
There are scripts used, but not in all pages.
Do you get the button alignment issue with a vanilla (new) instance of Sage CRM within Internet Explorer?
The button alignment is likely to be caused either by either a CSS difference or a customization effecting the HTML generated to display table that contains the buttons.
Did the old version use 'Themes'. Is the instance using the 'Ergonomic' theme?
Yes, the issue is with Internet explorer.
The instance using the 'contemporary' theme.
We have not changed anything regarding css.
I can't find 2020 R2 to download yet, so I can't double check this, the only thing I say here, looking at your original steps, you mention adding CRM to Trusted Sites, did you also lower the security slider for Trusted sites to it's lowest level?