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Sven Gak

Display of TOP content different for CRM objects and ASP or .Net pages

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Hello team,

have the following problem with the display of TOP content.
It should be displayed as shown here with the FAV icon and extended information on the right.

This works in the ASP file and in .Net

  

But if I now go and attach an crm object that I created in the administration like here:

 

  

Then my TOP content looks like this

   

Without FAV icon and without extended informations.
But with telephone numbers in the person and company link.
Can you tell me how I can solve this problem?

Greeting Sven

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  • +1
    verified answer

    Hi Sven,

    I'm not able to replicate your issue exactly, however I am able to replicate inconsistent behavior about rendering the favorite icon in the body of the HTML. Sometimes it renders perfectly, and other times it does not. I found this to be an issue with something like the Advanced customization wizards added notes tab. 

    The notes tab does show the fav icon...but only when navigating from Summary to Notes, when going from Relationships to Notes, then it does not render the fav icon. The Notes tab is also a system function so it makes sense that it would come up on other places as well. 

    I can report this to dev for you. Sorry I took so long to respond to this.

Reply
  • +1
    verified answer

    Hi Sven,

    I'm not able to replicate your issue exactly, however I am able to replicate inconsistent behavior about rendering the favorite icon in the body of the HTML. Sometimes it renders perfectly, and other times it does not. I found this to be an issue with something like the Advanced customization wizards added notes tab. 

    The notes tab does show the fav icon...but only when navigating from Summary to Notes, when going from Relationships to Notes, then it does not render the fav icon. The Notes tab is also a system function so it makes sense that it would come up on other places as well. 

    I can report this to dev for you. Sorry I took so long to respond to this.

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