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Graham MacLeod

Advanced Customization Entity Wizard: issues with Recent List and images

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I've recently added several new entities to a demo CRM, all using the Advanced Customization Entity Wizard.  It seems that half the time everything works fine, but it's not uncommon that the new entities do not display in the Recent List after navigating to the Summary page.  Similarly, although I've replaced all of the Summary and small_ gifs, sometimes the icons display and sometimes they don't.

I'm following identical procedures for these new entities, so it seems there's no rhyme-or-reason as to why they don't work correctly 100% of the time.

Just wondering if anyone has seen similar behavior with the results of the adv entity wizard.  I've had this intermittent problem since 2017, with the latest in 2019 R2. 

Thanks.

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    Graham

    I am not familiar with this as an issue.  I suspect that if the images are copied correctly and the paths are correct then this may be a caching issue.  If you can get a firm way of reproducing this can you log a case with the Sage NA team?  If we get this as a case escalated to Dublin then I know that some limited work is going to be done 'around' the Wizard for 2020 R2 so we may get QA to include some additional checks.

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    Graham

    I am not familiar with this as an issue.  I suspect that if the images are copied correctly and the paths are correct then this may be a caching issue.  If you can get a firm way of reproducing this can you log a case with the Sage NA team?  If we get this as a case escalated to Dublin then I know that some limited work is going to be done 'around' the Wizard for 2020 R2 so we may get QA to include some additional checks.

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