Create a single Lookup, for Both Company, and Lead.

SUGGESTED

Hi All.

I have a client on CRM 2017, that does not like that, if they want to lookup a prospective customer in CRM, that they have to do the company lookup, to see if the prospect exists as a company; and if not, then has to do the lookup in Leads, to see if the prospective customer exists in Leads.  They are asking if we could create a single lookup, that when they type in a name, that the lookup screen will show the matching records that exist, in Leads AND Company records; within that same lookup screen.  Then if they click a hyperlink, to have the link take them to the appropriate Company or Lead record.

I have been supporting CRM for about 10 years now; so I would like to think I am descently versed in CRM and SQL.  But I am not sure if this is possible with CRM to do; and if so, how to go about creating this.  I am looking to see if anyone has done something like this before; or if anyone has an suggestions, on how to go about doing this.  Or if someone has any idea, if doing something like this, is even possible.

Thanks for any direction on this.

Dan. 

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