When trying to process an AR Customer number change, it changes in Sage but not in Sage CRM. The error received is: "E/W Sage CRM CustomerFile: ..., viewUpdate Failed." I've found the following post, "https://community.sagecrm.com/user_community/f/84/p/14153/40655.aspx#40655 " but it was not answered. This is concerning Sage 300c 2019 integration with Sage CRM 2018 R3. I've read that the customer number is a foreign key, used to link between the two, but still would like to know if it is possible or not. I appreciate any help and advice.

Best Regards,

Scott McHenry