This is the second of a series of snapshot surveys about features within Sage CRM.
Sage wants to better understand how customers use each feature and how we can update CRM to better shape the product around a business's needs.
Sage is considering removing MAPI as an option for Sage CRM 2022 R2.
Within Sage CRM the MAPI protocol is one of the options for Mailbox access that can be configured for the Email Management.
Please answer the question below and use the response area to provide additional commentary.