We’re delighted to let you know that the release of Sage CRM 2021 R2 is available with Sage UKI from Friday 27^th August 2021. 

What's New in Sage CRM 2021 R2?

• Enhanced screens and lists for new installs
• Configurable choice of pipeline style
• Additional reports for quotes and example dashboard template
• New company workflow example
• Ability to customise the theme
• Template selection with the send quote/order allocation
• Configuration of quote/order merge document names
• Ability to have multiple web lead return URL
• And much, much more!

You can see all the features here. Plus, use the links below to see a range of new resources available.

Videos

For more information about the changes we’ve made in Sage CRM 2021 R2, check out our videos: 

• What's New in Sage CRM 2021 R2 - A Deep Dive
• Sage CRM 2021 R2: New features 1
• Sage CRM 2021 R2: New features 2
• Sage CRM 2021 R2: New features 3
• Sage CRM 2021 R2: New features 4
• The modernised pipeline style introduced in Sage CRM 2021 R2
• The Company Workflow introduced in Sage CRM 2021 R2
• The ability to customize the Ergonomic Theme introduced in Sage CRM 2021 R2
• Multiple Web Lead Return URL introduced in Sage CRM 2021 R2
• New Quote Dashboard Template introduced in Sage CRM 2021 R2
• Changes to the database and metadata made in Sage CRM 2021 R2
• What Sage CRM 2021 R2 means for partners

Useful links  

• Check out Sage CRM specific content on Sage City
• Sage CRM help centre
• Sage CRM release notes
• Sage CRM system requirements
• Developer guides

Integration with Sage Products  

• Sage 200 CRM (using classic integration or connector) - This version is not compatible or supported with any version of Sage 200.
• Sage 200 CRM (standalone) with Qnect 200 – is tested and supported with this release. Find out more in the Qnect 200 compatibility matrix
• Sage CRM with Sage ERP 1000 – This combination is not tested and therefore is not currently compatible or supported with any version of Sage 1000.