Sage CRM - New 'Company' not showing in search

I'm new to Sage CRM and would like some help.

I've added a new Company to Sage CRM but when I do a 'Company' search it doesn't appear. However, it appears under a Person search. I double checked that I had entered the new record under 'Company' and not 'Person'. I don't want the record in Sage 200 as its a 'Prospect'. Has anyone got any ideas what I'm doing wrong.

Thank you

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    If you're using the standard search screen then the search is done based on the view rather than search indexes. If your company is called "My big company", then try putting "%big%" in the company name search box (without the quotes) which will search for any company with "big" in it's name.

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  • 0

    If you're using the standard search screen then the search is done based on the view rather than search indexes. If your company is called "My big company", then try putting "%big%" in the company name search box (without the quotes) which will search for any company with "big" in it's name.

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