Chrome update causing prompts in CRM

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Hi

We have had a couple of customers complaining that Chrome is keep prompting them to leave the site when they click on different tabs. I have tested this by upgrading Chrome to Version 113.0.5672.64 (Official Build) (64-bit) and then it I click on any of the tabs in my CRM I get the following  message "Leave site? Changes that you made may not be saved"  The CRM version I'm using is 2022 R2.1 Customers are on 2022 R2.

Anyone got the same issue getting them to use Edge resolves it but customers prefer Chrome. 

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  • 0

    Has anyone tried the suggested work around of modifying the .js file in the www.root directory?  I tried it yesterday and it did not work.  I am wondering if I applied it incorrectly?

    We were to comment out the following line...correct?

    window.addEventListener("beforeunload", unloadEvent);

    Any assistance would be greatly appreciated.  Currently users are utilizing another browser.  However, they are waiting on a Chrome fix.  :-)

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  • 0

    Has anyone tried the suggested work around of modifying the .js file in the www.root directory?  I tried it yesterday and it did not work.  I am wondering if I applied it incorrectly?

    We were to comment out the following line...correct?

    window.addEventListener("beforeunload", unloadEvent);

    Any assistance would be greatly appreciated.  Currently users are utilizing another browser.  However, they are waiting on a Chrome fix.  :-)

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