Sage CRM 2022 R2 upgrade - URL rewriter may not be working

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After completing the 2022 R2 upgrade, I am getting a message that the url rewriter may not be working properly.  Also after checking the System Health area, almost everything has a red X beside it.

I have been through the troubleshooting steps and I am not sure how to interpret the returned information in the command prompt.

Based on the above information is there something I need to change?

Any assistance you be greatly appreciated.

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  • 0

    We had the issue on one system, it appears to be because the 2022 R2/R2.1 installer does not update the JRE correctly in some(?) cases.

    So we fixed this on our systems by stopping Tomcat and Quickfind, copying the JRE folder (e.g. C:\Program Files (x86)\Sage\CRM\Services\JRE ) from a 2022 R2 system that does work (such as a clean install on a local VM) to the newly upgraded system that didn't work, then start up the services again.

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  • 0

    We had the issue on one system, it appears to be because the 2022 R2/R2.1 installer does not update the JRE correctly in some(?) cases.

    So we fixed this on our systems by stopping Tomcat and Quickfind, copying the JRE folder (e.g. C:\Program Files (x86)\Sage\CRM\Services\JRE ) from a 2022 R2 system that does work (such as a clean install on a local VM) to the newly upgraded system that didn't work, then start up the services again.

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