Hi Friends!

We are working on upgrading an existing Sage CRM 7.1 to 7.3. We performed the initial upgrade for us and now we are going through all of our customizations to verify that they work and fix as needed.

We are having trouble with our Customised self service website and used interop.eware.dll COM object to connect Sage CRM.

An Error occurred when attempting to CreateRecord for table.

[SafeCall Exception]: eWare.Init not called.

eWareRecord newComm = ((PortalPage)Page).eWare.CreateRecord("Communication", "");

newComm["Comm_CaseId"] = CaseId;

newComm["Comm_PortalPersonId"] = Utility.ToString(Session["PersonId"]);

newComm["Comm_ChannelId"] = Utility.ReadSetting("WebClaimTeamId","1");

newComm["Comm_Action"] = Utility.ReadSetting("Comm_Action", "ToDo");

newComm["Comm_Type"] = Utility.ReadSetting("Comm_Type", "Task");

newComm["Comm_Status"] = Utility.ReadSetting("Comm_Status", "Pending");

newComm["Comm_Priority"] = Utility.ReadSetting("Comm_Priority", "Normal");

newComm["Comm_Note"] = Utility.ToString(txtComm_Details.Text);

we replaced latest SageCRMWrapper.dll but got same error.

Any suggestions please ??

Thanks in advance.

Regards

Kali