Help! Need some assistance regarding my options to update a record in the Person entity after contacts in an external entity are updated.
We have the external contacts list connected to the Sage CRM database. It is my understanding that if the contact list is updated through Sage CRM, I could use table level scripts to update the Person record. However, users want to be able to update the contacts from within the external database and have that data populated or updated in Sage CRM at the same time.
Since table level scripts will not work if the data is updated in the external entity, I am wondering what options I might have in accommodating this request.
Any assistance that could be provided would be greatly appreciated!
Thank you!