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  • Free Sage CRM Development Skills Training

    Sage CRM is a popular customer relationship management (CRM) software solution that helps businesses of all sizes manage their customer interactions, sales pipeline, and marketing campaigns. If you're interested in developing your Sage CRM skills, we…

  • Sage CRM - New Getting Started Course

    Empower yourself with Sage CRM expertise, streamline your operations, and take control of your customer relationship management journey. Elevate your skills with us today! We are pleased to announce the rebranded and improved Getting Started course…

  • Sage CRM 2023 R1: Released to the regions

    Sage CRM 2023 R1 was released to the regions today Wednesday, 5th April 2023. The software has passed its QA process and has been issued as 'GA' to each of the Sage teams globally. Each Sage region is responsible for scheduling the release of the software…

  • Sage CRM - Training Schedule - Feb to Sep 2023

    Plan ahead and book your Sage CRM training. View the Sage CRM training schedule below: Sage CRM - Training Schedule - Feb to Sep 2023.pdf To enroll in any of the courses listed in the above schedule, visit www.sageu.com/SageCRM If you need…

  • Advisory: Sage CRM 2022 R2 Fix available to address error "The resource cannot be processed. Comm_ChannelId - Error - Invalid data.", when importing emails.

    When importing emails in Sage 2022 R2, you may experience an error “The resource cannot be processed. Comm_ChannelId - Error - Invalid data” We have resolved this error by making changes to the emailMailListViewModel.js file, available for download…

  • Sage CRM - Training Schedule - October - December 2022

    Don’t miss out on booking the upcoming Sage CRM virtual instructor-led classes. Seats fill up fast! Class October November December Implementing for Sage CRM only available to Sage CRM partners/consultants …

  • Verification is Key

    Dear Community, By being a Sage City member, you can search the forum to see if other members have already asked a similar question. Therefore, to build up our community with prime answers, we would like to encourage you as our member to mark the answers…

  • Sage CRM 2022 R1 has launched in UK and Ireland!

    We're delighted to let you know that the release of Sage CRM 2022 R1 is now available to Sage UK and Ireland customers. What's new in Sage CRM 2022 R1? Changes in support platforms including support for Azure SQL databases SQL 2019 express and the…

  • North America CRM: Apache log4j: Patches available to download from the Sage Knowledgebase for Sage CRM 2020 R2, 2021 R1 and 2021 R2

    The following patches are available for North America Sage CRM customers: Sage CRM 2020 R2: KB 113866 Download Sage CRM 2020 R2.2 patch for Sage CRM 2020 R2 stand alone and Sage CRM 2020 R2 integrated with Sage 100 or Sage 300 Sage CRM 2021 R1 …

  • Advisory: Apache log4j vulnerability (CVE-2021-44228)

    Update: https://www.sagecity.com/sage-global-solutions/sage-crm/f/sage-crm-announcements-news-and-alerts/178799/advisory-apache-log4j-vulnerability-cve-2021-45046 Sage was alerted (Friday 10th December 2021) to a critical remote code execution vulnerability…

  • Snapshot Survey: Outlook Integration

    This is the first of a series of snapshot surveys about features within Sage CRM. Sage wants to better understand how customers use each feature and how we can update the product to provide more benefits to our customers' businesses. Please answer…

  • Announcing the release of Sage CRM 2021 R2 in North America

    With a range of sales, marketing and service modules that give end-to-end visibility of data and processes, Sage CRM enables customers to make better informed business decisions based on accurate information. We are pleased to announce that we released…

  • Sage CRM 2021 R2 has launched in UK and Ireland!

    We’re delighted to let you know that the release of Sage CRM 2021 R2 is available with Sage UKI from Friday 27 th August 2021. What's New in Sage CRM 2021 R2? Enhanced screens and lists for new installs Configurable choice of pipeline style …

  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…

  • Sage City Community: Sage 300 and Sage CRM Integration Compatibility Chart Sage updated CRM 2020 R2 & Sage 300 2021

    Summary Sage 300 and Sage CRM Support Matrix for current versions. This KB explains the supported versions and installation process. Sage CRM is supported for two versions while Sage 300 supported for three versions. Customers are encouraged to…

  • Important Notice | Sage CRM Support Process

    Sage CRM Support Process: Africa and Middle East Our support process has been changed effective from 1 October 2020 and weare introducing you to our new Sage CRM Online Case form to log your support queries. The online case form will allow us to better…

  • US/Canada customers: Preparations you can make to continue to run your business during uncertain times

    As a Sage customer or partner, it’s never been easier to work remotely and empower your business and customers through cloud-based technology. We’ve put together a list of tools and helpful tips to keep your business on track when you may need to work…

  • Welcome to Sage City!

    Today is a new beginning for the Sage CRM forums and blogs. The Sage City team has worked very hard to bring over the blogs and forum post and to migrate all our active users to what is our new home. Do let us know it you think anything has 'missed the…