Across TWO episodes, Jeff Richards and David Beard from the Sage CRM team talk with Bertus Fick, COO of Opus Xenta who are a global technology company serving the death care profession. 

Their solutions enable companies in this industry - cemeteries, funeral homes, and crematoria - with the tools they need to build out their digital presence - so they can manage their operations better, adapt to a changing market environment, and build out their digital presence. 

In this episode, Jeff reflects with Bertus & Tommy on their shared history with CRM & earlier products, David asks Bertus to speak more about their specialism in death care and the business needs within that industry.