| Sage CRM Podcast | A session with Les Horenfeldt of The Responsible Gaming Council | Ep. 2 |


The Responsible Gambling Council (RGC) is an independent non-profit organization who work in the prevention of problem gambling in Canada and globally for more than 35 years. Les has overseen the implementation of both Sage Intacct & Sage CRM; a program of work that included change management, digital transformation & overlaying corporate governance.

In this episode, Les talks about the reasons for linking Sage CRM to Sage Intacct financials, their evolution of the Sage CRM product, how their Sage partner, BAASS Business Solutions, built success into RGC's project & the lessons they have to pass on to other business.