Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Jeff Ryan, MD, from our partner AW Cape (AWCAPE.co.za) who specialize in delivering CRM and accounting solutions across the South African region.

In this episode, we talk to Jeff about other successes they have with Sage CRM, why centralizing support of customer support is critical, the importance of evolving process improvements, and what he would like to see appear in the product to support new ways of working.