Talking about Customers

Across 3 episodes, we talk with Zainab Salihi, CRM Practice Leader, from BAASS Business Solutions and their customer Dennis Donovan of Belmont House, a charitable, non-profit, home for seniors offering long-term care and retirement living, both of wh...

If you are implementing a new CRM tool, then you will want the best from your investment. A CRM tool isn't just about software; it’s about the people that use it and the attitude and culture of the business within which it operates. Well traine...

That's a wrap for Talking CRM 2022. Thanks to all presenters that joined us from around the globe. All sessions are now available on-demand, along with many other video assets on YouTube.https://lnkd.in/eEnvDyUD

In this single episode, David Beard from the Sage CRM team speaks with Danny Lewis, Founder & Owner of the UK's number 1 Sage CRM partner, QMulus Solutions. In this episode we talk to Danny about his product range – specifically the Qn...

Knowledge of your customers is a critical part of your goods or service offer.  Having "corporate memory" enabled by your own CRM system should be viewed as a key differentiator and a key to business survival. Innovating your business to su...

Across two episodes, Jeff Richards and David Beard from the Sage CRM team talk with Bertus Fick, COO of Opus Xenta who are a global technology company serving the death care profession.  Their solutions enable companies in this industry - cemete...

Across TWO episodes, Jeff Richards and David Beard from the Sage CRM team talk with Bertus Fick, COO of Opus Xenta who are a global technology company serving the death care profession.  Their solutions enable companies in this industry - cemete...

By guest blogger, Ralph Garte of Timespare in Germany who has been working with the SageCRM for over 20 years, helping SMEs with the implementation of business solutions, as well as the successful developm...

Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Jeff Ryan, MD, from our partner AW Cape (AWCAPE.co.za) who specialize in delivering CRM and accounting solutions across the South African region. In this episode, w...

By guest blogger, Ralph Garte of Timespare in Germany who has been working with the SageCRM for over 20 years, helping SMEs with the implementation of business solutions, as well as the successful development of businesses and business idea...

Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Jeff Ryan, MD, from our partner AW Cape (AWCAPE.co.za) who specialize in delivering CRM and accounting solutions across the South African region. In this episo...

By guest blogger, Don Grubor who has been working with the SageCRM for over 10 years. In his role at Effective Solutions, Don spends his days implementing and supporting Sage CRM systems integrated with the Sage 100 accounting system across Nort...

Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Jeff Ryan, MD, from our partner AW Cape (that's AWCAPE.co.za) who specialize in delivering CRM and accounting solutions across the South African region. In this epi...

https://youtu.be/GssrT6Xw81Y This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract covers local best practice for Logging cases Sage CRM registration Accessing the FTP site Speakers: Patty Dube,...

https://youtu.be/OekWSh4veV0 This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract is a updated about Sales and Marketing Resources available to partners. Speakers: David Beard, Jeff Richards

https://youtu.be/VrytgR3G1vg This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract is a briefing on the Sage 300 Integration Roadmap. Speakers: Patty Dube, Ocean Helberg

https://youtu.be/W2ulW0og1Qs This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract is a briefing on the technical Roadmap and Developer news. Speakers: David Beard, Jeff Richards

https://youtu.be/nAKMCMYS7ys This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract is a briefing on the commercial progress. Speakers: David Beard, Jeff Richards

By guest blogger Caroline Robertson, Project & Planning Manager at Avrion who help customers collect, manage and automate business information, using CRM software blended with other proven and emerging software technologies. Invest...

The Responsible Gambling Council (RGC) is an independent non-profit organization who work in the prevention of problem gambling in Canada and globally for more than 35 years. Les has overseen the implementation of both Sage Intacct & Sage CRM; a ...

By guest blogger, Arlene Welty who is the Principal Consultant at Dataquest who help customers make better business decisions by surfacing the right data within Sage 300 ERP and Sage CRM.  If you complain that you’re &l...

The Responsible Gambling Council (RGC) is an independent non-profit organization who work in the prevention of problem gambling in Canada and globally for more than 35 years. Les has overseen the implementation of both Sage Intacct & Sage CRM; a ...

By our guest blogger, Basil Malik, who started working with CRM systems in the health insurance industry. He turned his interest into a passion when he was introduced to Sage CRM. Leading the CRM practice at Blytheco, Basil works with the small and m...

Implementing the System What is the best way to make the implementation process a smooth and successful one? Consider the following guidelines: Create a blueprintTo smooth the implementation process create a 'blueprint' of your CRM related bu...

In this episode, we talk to Nick about the practicalities of running a front & back office project in parallel, the models he follows to ensure everyone is on the 'same page' when implementing & Nick shares customer stories on how they implem...