Talking about Customers

By guest blogger, Ralph Garte of Timespare in Germany who has been working with the SageCRM for over 20 years, helping SMEs with the implementation of business solutions, as well as the successful development of businesses and business idea...

  Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Jeff Ryan, MD, from our partner AW Cape (AWCAPE.co.za) who specialize in delivering CRM and accounting solutions across the South African region. In this epi...

By guest blogger, Don Grubor who has been working with the SageCRM for over 10 years. In his role at Effective Solutions, Don spends his days implementing and supporting Sage CRM systems integrated with the Sage 100 accounting system across Nort...

Sage CRM has seen 20% growth globally over the last 3 years. CRM brings opportunities for additional license & services revenue, while also extending customer lifetime value. Join us to learn more & hear from your partner peers in Dallas....

  Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Jeff Ryan, MD, from our partner AW Cape (that's AWCAPE.co.za) who specialize in delivering CRM and accounting solutions across the South African region. In t...

https://youtu.be/GssrT6Xw81Y This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract covers local best practice for Logging cases Sage CRM registration Accessing the FTP site Speakers: Patty Dube,...

https://youtu.be/OekWSh4veV0 This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract is a updated about Sales and Marketing Resources available to partners. Speakers: David Beard, Jeff Richards

https://youtu.be/VrytgR3G1vg This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract is a briefing on the Sage 300 Integration Roadmap. Speakers: Patty Dube, Ocean Helberg

https://youtu.be/W2ulW0og1Qs This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract is a briefing on the technical Roadmap and Developer news. Speakers: David Beard, Jeff Richards

https://youtu.be/nAKMCMYS7ys This is an extract from the Sage CRM Partner Update for Africa and Middle East - 6th April 2022. This extract is a briefing on the commercial progress. Speakers: David Beard, Jeff Richards

By guest blogger Caroline Robertson, Project & Planning Manager at Avrion who help customers collect, manage and automate business information, using CRM software blended with other proven and emerging software technologies. Invest...

  The Responsible Gambling Council (RGC) is an independent non-profit organization who work in the prevention of problem gambling in Canada and globally for more than 35 years. Les has overseen the implementation of both Sage Intacct & Sage ...

By guest blogger, Arlene Welty who is the Principal Consultant at Dataquest who help customers make better business decisions by surfacing the right data within Sage 300 ERP and Sage CRM.  If you complain that you’re &l...

  The Responsible Gambling Council (RGC) is an independent non-profit organization who work in the prevention of problem gambling in Canada and globally for more than 35 years. Les has overseen the implementation of both Sage Intacct & Sage ...

By our guest blogger, Basil Malik, who started working with CRM systems in the health insurance industry. He turned his interest into a passion when he was introduced to Sage CRM. Leading the CRM practice at Blytheco, Basil works with the small and m...

Implementing the System What is the best way to make the implementation process a smooth and successful one? Consider the following guidelines: Create a blueprintTo smooth the implementation process create a 'blueprint' of your CRM related bu...

 In this episode, we talk to Nick about the practicalities of running a front & back office project in parallel, the models he follows to ensure everyone is on the 'same page' when implementing & Nick shares customer stories on how they...

Select a System That's Right for You Now that you've evaluated a number of possible solutions, its time to make a decision. Consider the following when selecting a software vendor: Interview the resellers before the demo Familiarise yourself ...

  In this episode, we talk with Nick Rainbird, of Entegraty Rainbird Business Solutions who specialize in SageCRM consultancy, implementation, and support services to both the Sage business partner and Sage customer community. In this episo...

Planning the Project Involve the Right People The decision to choose a specific CRM solution should be delegated to a core team of individuals to serve and represent the functional needs of various departments. This requires full cooperation and coll...

If you are like most sales managers, your salespeople regularly hear price objections.  If this is the case for your team members, you can help them sell more by getting into greater depth about what happened during their price objection sales c...

  Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Nick Rainbird, of Entegraty Rainbird Business Solutions who specialize in SageCRM consultancy, implementation, and support services to both the Sage business...

 Across three episodes, Jeff Richards & David Beard from the Sage CRM team, talk with Ken Schmidt from s5CRM.ca, based in London, Ontario, Canada. In this, the third & final episode, Ken explains how his latest product, S5Maps, is m...

Step 3: Planning your CRM project Involve the right people The decision to choose a specific CRM solution should be delegated to a core team of individuals to serve and represent the functional needs of various departments. This requires full coopera...

   Across three episodes, Jeff Richards & David Beard from the Sage CRM team, talk with Ken Schmidt from s5CRM.ca, based in London, Ontario, Canada. In this episode, Ken explains how his latest product, S5Maps, is much more than ju...