Working with Email Addresses in Sage CRM - A round up of articles

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Any customization work in Sage CRM around email addresses needs careful thought. The complete data that makes up a "Company" consists of a company record, a default person record and a default address. Both the company and the default contact will have email addresses associated with them.

Customer Email address data is held in a separate Email table and although the structure is flexible it pays to study how the data is joined to the company and person records. Below are some essential articles that may help you understand the way in which Customer and User email data is used in Sage CRM.

General

Web Services

Workflow

User Email Addresses

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