The issue is when the CRM is integrated with the ERP and there are multiple different customer records with the same contact at them and they can't remove the email address because it would also remove it from the ERP causing issues. Need a way to just send the list without the duplicate contact in it, a choice the user makes to send the list knowing it will automatically remove any duplicate records. We've done some things with views to row rank and only grab the newest person record but it doesn't work well when want to create these groups searching all records based on some criteria first unless we build that into the view which doesn't allow the user as much control as they want.
Hello, are the errors also included in this group? --> typo errors, bounced and opt-out emails,... Can we see these errors without opening the CRM mailchimp logs ( only available for admin users)?