Sage CRM 2019 R2: Preparing for Sage CRM installation

One of my jobs within Sage is to create and deliver short training courses for my colleagues in the different Support Teams around the world.  I've just started a new series of these 'bite sized' sessions.  The first lesson was something of a refresher as we have had some changes in the support teams.  I wanted to provide colleagues with an understanding how and why Sage CRM works the way that it does by looking at the architecture and to take a high level view of the type of key technical knowledge and skills that will be required to install and configure Sage CRM.   And I also looked at the options that exist for deployment.

I recorded the session and it is now up on the Sage Support and Training YouTube Channel.  I hope this is useful.